La Joya Pachuca

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Parking height restrictions apply. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; ...

Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Essential Workers Only - YES Gap period enforced between guest stays - 48 hours Gloves are available to guests Guests are provided with free hand sanitizer Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available through room service Masks are available to guests Masks are compulsory at the property Minimum guest age is 18 No cribs (infant beds) available No rollaway/extra beds available Parking height restrictions apply Property confirms they are implementing enhanced cleaning measures Property confirms they are implementing guest safety measures Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels) Property follows sanitization practices of Safe Travels (WTTC - Global) Property is cleaned with disinfectant Protective ...