Grand Jatra Hotel Pekanbaru

•Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. •The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. •No pets and no service animals are allowed at this property. •This property advises that enhanced cleaning and guest safety measures are currently in place. •Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. •Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are ...

Gap period enforced between guest stays - 24 hours Shield between guests and staff in main contact areas Contactless check-out is available Property confirms they are implementing guest safety measures Temperature checks are available to guests Social distancing measures are in place Individually-wrapped food options are available Staff temperature checks are conducted regularly Property is cleaned with disinfectant Guests are provided with free hand sanitizer Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available for dinner Staff wears personal protective equipment Individually-wrapped food options are available through room service Individually-wrapped food options are available for breakfast Bed sheets and towels are washed at a temperature of at least 60°C/140°F Contactless check-in is available Individually-wrapped food options are available for lunch No cribs (infant beds) available No rollaway/extra beds available Commo...