Mercure Hotel & Residenz Frankfurt Messe

•Only registered guests are allowed in the guestrooms. •The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. •This property advises that enhanced cleaning and guest safety measures are currently in place. •Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. •Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. •Contactless check-in...

Gap period enforced between guest stays - 24 hours Professional property host/manager Property follows sanitization practices of COVID-19 Guidelines (WHO) Shield between guests and staff in main contact areas LGBTQ friendly Temperature checks are available to guests Social distancing measures are in place Free onsite COVID-19 testing (Antigen/Rapid) is available Property is cleaned with disinfectant Guests are provided with free hand sanitizer Staff wears personal protective equipment Cashless transactions are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Food service has been amended for enhanced safety Essential workers only - NO Contactless check-in is available Electrostatic spray is used for disinfection Masks are compulsory at the property No rollaway/extra beds available Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels) Property does not require health documentation at check-in Contactless check-ou...