One Silao

-Tax and service charge policy: . Tax not included city tax 16pct occupancy tax - 4pct . -Check in-out times: checkin: 1500 hours checkout: 1200 hours . -Late checkout policy: 1 night rate plus taxes . -Oversold policy: if the hotel is oversold we will pay for a phone call arrange for alternate accommodation and pay for transportation to the alternate hotel. . -Group policy: reservations for 10 rooms or more are considered a group. Policies for changes or cancellations are different for group bookings. . -Family policy: children aged 12 years and under stay free with their parents using . -Accepted methods of payment: - american express - cash - deposit - diners club - jcb - mastercard - visa . - Aaa diamond- not rated - star rating- 3 stars . . -Awards information- fiesta rewards members receive reward points when staying at fiesta americana fiesta inn aqua and one hotels- *10 points-dollar spent for room food-beverage not taxes-gratuities *3 points-dollar spent if paying with fiesta...

-24 hour security -alarms monitored -strobe lights in rooms -strobe lights in halls -strobe alarms -external defibrillator -audible alarms -smoke alarms in halls -smoke alarms in rooms -smoke alarms public areas -smoke alarm hard wired -elevator recall -linked to fire dept -automatic fire doors -basic medical equipment -balcony access -dead bolts -electronic keycards -backup generators -emergency evac plan -emergency info in rooms -emergency lighting -exit maps in rooms -exit signs lit -exit doors auto lock -hallway fire detectors -public fire detectors -room fire detectors -fire extinguishers in -first aid available halls -secondary locks -rooms have viewports -locks on glass doors -multiple exits per floor -parking areas lit -patrolled parking areas -parking attendant -safety compliant -pa system -room windows open -door safety chains -security escort available -security personnel -secure floors available -secondary window locks -hall sprinklers -public areas sprinklers -sprinklers r...