Please inform Ginasuite Kompleks27 Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of SGD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that the front-desk only operates from 08:00 until 23:00 daily. WiFi is available in the hotel rooms and is free of charge. Free public parking is possible on site (reservation is not needed). Pets are not allowed. All children are welcome. One child under 7 years stays free of charge when using existing beds. One older child or adult is charged SGD 15 per night in an extra bed. The maximum number of extra beds in a room is 1. The maximum number of total guests in a room is 3. There is no capacity for cots in the room.