Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at El Alcázar, one of the property's 11 restaurants. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 10 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.