Hotel Riu Palace Riviera Maya - All Incl

•Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. •Only registered guests are allowed in the guestrooms. •The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. •No pets and no service animals are allowed at this property. •This property advises that enhanced cleaning and guest safety measures are currently in place. •Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. •Personal protective equipment, including masks, will be available to guests. •Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between sta...

Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU) Shield between guests and staff in main contact areas Property confirms they are implementing guest safety measures Temperature checks are available to guests Social distancing measures are in place Individually-wrapped food options are available Staff temperature checks are conducted regularly Property is cleaned with disinfectant Guests are provided with free hand sanitizer Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available for dinner Staff wears personal protective equipment Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Masks are available to guests Individually-wrapped food options are available for breakfast Food service has been amended for enhanced safety Essential workers only - NO Protective clothing is available to guests Individually-wrapped food options ar...